![]() Maybe that isn't the case, but by ignoring emails sent to them it sure comes off that way. #Supersync 2333 softwareIt's almost like the company knows the software is limited in what it can do and doesn't want to confirm that to the user. However, after buying a 5-pack license and not getting sufficient response to my emails is very discouraging. Had support been better and more concerned with answering emails sent to them I probably would have given this software a far better rating. ![]() I wanted to wait a few days and really give this software a better review. If you send in a question through their support email don't expect a reply for a few days. Actually, did get one person to reply to me but had to send him multiple emails to get additional questions answered and sometimes it took nearly a week for a reply. You write a letter to this company with questions and it takes days for them to answer. #Supersync 2333 how toHow to manage playlists is not very clear. The music is copied but the playlist count does not match. Though I was able to move all my music over from one computer to another, I still can't figure out how to copy my playlists. ![]() I opened it up and was faced with so many different colored indications that are not clearly labeled and a sync button that doesn't entirely sync the library verbatim. In order to sync both computers must be wired together. Well, found out you cannot sync in that manner which is a huge inconvenience. Needed some way to sync iTunes from one MAC to another, specifically a router wired desktop and a laptop working off that same router wirelessly. Very difficult to comment on this software though my opinion of it and its support is very low. Interest in assisting me through my problems. I did want to give credit though to Brad at Supersync who indeed showed great My advisement would be for everyone to fully test this software prior to purchasing. That the software might not synch the playlists correctly. He felt that if both computers had duplicate accounts I will say that the developer felt that my case was special because I had the sameĪccount on two computers. Would not be updated when the music files were ported over. So, in my case, with lots of playlists, they While the music files synched perfectly between both computers, the problem lied Unfortunately, I have ended up receiving a refund. The developer has been very active with me in trying to get the software to work. #Supersync 2333 updateWhat I wanted to update everyone on is that contrary to my previous comments, This with the developer and even he admitted that most of the time it will not work. Not work with a simple wired router and wireless signal. It's great you are able to work it under Airport network conditions, but it will In all fairness to the developer I wish to update my previous reviewīut first, to the person that said "not true" about my comment that Supersyncĭoes not work between a wired and wireless computer. ![]()
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